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Using the Arbor parent portal and app

St James' uses Arbor as our student management system to hold information on each child such as their full name and address, their attendance and their medical requirements. We record details such as your wishes regarding web publication and who can collect your child/ren from school. All this helps us to respond to your child/ren's needs quickly and effectively.

Parents are able to logon to Arbor through a parent portal (on a browser) or via a downloaded app. This will allow the primary guardian to update some details and notify consents directly to school. By downloading the app and turning on notifications, you will be aware when there are new requests needing your attention.

Furthermore, we are now using the Arbor app to book trips, wraparound care at Old Jamaica Road, after-school activity clubs and parent-teacher consultations. 

Click this linked heading for Guidelines on Booking Parent-Teacher Consultations.

Many of our parental engagements are now administered through the Arbor app and thank you to everyone who has already started using it. If you are yet to get started, here is some information from Arbor:

https://support.arbor-education.com/hc/en-us/articles/360020147458-Log-into-the-Parent-Portal-and-the-Parent-App#what-is-the-parent-portal--0-0

See the attached flyer, attached, or see the links below to guide you to the correct app to download;  or you can access the parent portal through a browser. If you have lost track of your emailed invitation to sign up, get in touch with the office so we can generate another link for you. 

App for Android:
https://play.google.com/store/apps/details?id=com.arboreducation.parentapp&hl=en_GB&pli=1

App for Apple:
https://apps.apple.com/gb/app/arbor-parent-app/id1448707412

Within the app you can:

- check the medical information we are holding on your child and notify us of any changes;

- check that we hold the correct address and DoB for your child;

- see the attendance statistics on your child;

- add details such as previous school attended;

- notify us of your consent wishes regarding web publication of documents & images.

- book parent evening sessions, club bookings and wraparound care at Old Jamaica Road.

Thank you for helping us streamline our administrative processes. We hope in the future to be able to enable in app messaging to communicate with you directly, so do enable notifications to be able to see when a setting or message has been updated.

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